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Sales Department
4.9
1,767 Reviews
8670 Peach St, Erie, Pennsylvania 16509
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New Motors
Erie, PA
This rating includes all reviews, with more weight given to recent reviews.
4.9
1,767 Reviews
Call Dealership (814) 868-5516
4.9
1,767 Reviews
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This rating includes all dealership reviews, with more weight given to recent reviews.
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1,767 Reviews of New Motors
January 22, 2010
SALES VISIT - NEW
Andrew was very attentive, informative, understanding and stayed in touch throughout the process without being overbearing. His Manager was very obliging and offered to help us out while we waited for our 2 stayed in touch throughout the process without being overbearing. His Manager was very obliging and offered to help us out while we waited for our 2011 Sorento to come in. The finance person, Mr Vollant was very informative in helping evaluate additional options available to us. More
by mknaus
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Vollant, finance person vollant, manager, Andrew Vollant, Jim Vollant
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Helpful 0
January 05, 2010
SALES VISIT - NEW
We had a wonderful experience at this dealership. My husband I were looking to trade in my Honda Accord for a four wheel drive vehicle with more ground clearance, and we got a Subaru Forester, which we husband I were looking to trade in my Honda Accord for a four wheel drive vehicle with more ground clearance, and we got a Subaru Forester, which we really love. The salesman we worked with, Phil Glass, was exceptionally good at helping us decide on this vehicle and he answered any and all qeustions we had. I would recommend this dealership, and Subaru vehicles, to anyone looking for a new car. More
by mpaff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Glass
Helpful 0
December 28, 2009
SALES VISIT - NEW
I hated the idea of having to buy a new car. But with a new family to transport safely, I was left with little options. The management and sales team at New Motors made my experience as painless as possi new family to transport safely, I was left with little options. The management and sales team at New Motors made my experience as painless as possible. “Coach” Phillip Glass (salesman) exuded professionalism, patience and class. He was a gentleman throughout the entire process. His diligence and effort is not only noted, but it was also much appreciated. I knew that I would walk (rather drive) away from this process with a new vehicle, but I did not imagine I would also gain a friend. I would highly recommend New Motors to any of my family and friends and will definitely be a returning costumer in the future. More
by burntsweater
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Coach Phillip Glass
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Helpful 0
December 28, 2009
SALES VISIT - NEW
We've purchased and leased vehicles from New Motors in the past, and have come to know some of the staff. We've had our vehicles serviced at New Motors in the past, and have found the work of the service the past, and have come to know some of the staff. We've had our vehicles serviced at New Motors in the past, and have found the work of the service department to very good. More than that the service department has treated us very well. In recently leasing a new car for my wife, the freindliness of the service department was an important factor in my leasing the car from New Motors. The previous salesman we worked with we liked very much, as he assisted us in taking European delivery of our 5 Series. He since retired, and the new salesman we worked with we found very knowledgeable and pleasant to work with. The dealership let us know that they were eager for our business (which we appreciated), but not overly aggressive or pushy in terms of closing the deal. I should also add that I like dealer's website. It contains up to date informaation. I was tracking their new inventory, as I was looking for a blue X5 for my wife. I knew when it came into their inventory and we called the dealer immediately. I would recommend this dealer to my friends, family and business colleagues. More
by grouseman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Quinn, Steve Quinn
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Helpful 1
December 16, 2009
SALES VISIT - NEW
Having not bought a car in 15 years, I was anxious about bickering with a dealer to find the right deal. On the other hand, I had a limited budget, and needed a reliable, AWD vehicle for our challenging win bickering with a dealer to find the right deal. On the other hand, I had a limited budget, and needed a reliable, AWD vehicle for our challenging winter weather. On our first visit, I asked to simply test drive a car, explained I was test driving cars for a weekend, then coming back to revisit my favorite two. Phil thoroughly explained the car, took us on a long drive, answered all my questions, and then took me at my word - no pressure, just a simple card and hope to see you back soon. He did - two weeks later we revisited, talked through financing and I took home my beautiful new Forester. I found the entire staff to be friendly, knowledgeable and easy to work with. And I love my little SUV. More
by GenBiggs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Glass, Mindy Moses, Steve
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Helpful 1
December 15, 2009
SALES VISIT - USED
After researching through vehix, and seeing several used subaru foresters in 2 other dealerships, i was convinced by Mindy Moses to give new motors a try.She provided 3 vehicles on line for me to see.When i subaru foresters in 2 other dealerships, i was convinced by Mindy Moses to give new motors a try.She provided 3 vehicles on line for me to see.When i arrived these vehicles were not there to be seen!Ron Ellis assumed the task of telling me this discouraging news....along with a cup of coffee.We did make a deal for the car,at the price i wanted,and Ron drove the car [ one hr.ride ] to my home ! Now that is what i call service ! More
by doris anulies
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
mindy moses , ron ellis
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Helpful 0
January 12, 2009
SALES VISIT - USED
Excellent Internet Sales Team!!! Awesome Sales Staff!!! Great Service Department!!! Friendliness of Staff is Outstanding!!! Customer Service A++ Quality Work at an Exceptional Price!!! Very Competitiv Great Service Department!!! Friendliness of Staff is Outstanding!!! Customer Service A++ Quality Work at an Exceptional Price!!! Very Competitive Pricing with competition!!! A++++ Dealer would definitley do business with again, and would Highly Recommend!!! More
by JRD814
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Corey
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Helpful 1
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